Privacy Policy

Effective Date: May 15, 2026

This Privacy Policy applies to all services, websites, and platforms owned or operated by Virtual World Assistants (“VWA,” “we,” “our,” or “us”), including:

https://www.vwacommand.com and https://www.virtualworldassistants.com/

By using our websites, services, forms, or communication channels, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal and non-personal information:

Name

Email address

Phone number

Company name

Billing information

IP address

Device and browser information

Employment or business needs

Information submitted through forms, ads, chat widgets, or surveys

SMS and communication preferences

We also collect data automatically through cookies, pixels, and analytics tools.

2. How We Use Your Information

We use collected information to:

Provide virtual assistant staffing, AI automation, CRM, and business services

Schedule appointments and consultations

Respond to inquiries and support requests

Process payments and invoices

Improve websites, advertising, and services

Send service-related updates and marketing communications

Run advertising and retargeting campaigns

Prevent fraud and unauthorized activity

Comply with legal obligations

3. SMS, CALL & COMMUNICATION CONSENT (TCPA DISCLOSURE)

By submitting your phone number through our websites, forms, ads, or any communication channel, you expressly consent to receive:

Automated and manual SMS text messages

Phone calls (including AI or prerecorded voice calls where permitted)

Emails and marketing communications

from Virtual World Assistants and VWA Command regarding:

Appointment confirmations and reminders

Customer support and service updates

Account notifications

Promotional and marketing offers

IMPORTANT CONSENT DISCLOSURE (TCPA COMPLIANCE)

By providing your phone number, you agree to receive recurring automated marketing and informational text messages from Virtual World Assistants and VWA Command at the number provided.

Consent is not a condition of purchase

Message & data rates may apply

Message frequency varies

Reply STOP to unsubscribe

Reply HELP for help

You may opt out at any time.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers, including:

CRM and automation platforms

Payment processors

Email and SMS providers

Advertising platforms (e.g., Meta, Google)

Analytics providers

Customer support tools

Recruiting and fulfillment systems

These providers are only permitted to use your data to perform services on our behalf.

SMS consent and phone numbers are never shared or sold for marketing purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and tracking technologies to:

Improve user experience

Measure advertising performance

Track conversions and attribution

Retarget website visitors

Personalize ads and content

This includes tools such as Meta Pixel and Google Analytics.

Users may disable cookies in browser settings, but some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Maintain business operations

7. Your Rights & Choices

You may request to:

Access your personal information

Correct inaccurate data

Request deletion of your data

Opt out of marketing communications

To make a request, contact us using the information below.

8. Email & CAN-SPAM Compliance

All marketing emails include:

An unsubscribe link

Clear sender identification

You may opt out of marketing emails at any time.

9. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not directed to individuals under 13 years old, and we do not knowingly collect information from children.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure.

12. Business Address

Virtual World Assistants

2450 Hollywood Blvd. Suite 503

Hollywood , FL 33020

13. Data Privacy Framework

VWA Command complies with applicable international data protection frameworks designed to protect personal data transferred from certain jurisdictions.

Where applicable, VWA Command adheres to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as established by the U.S. Department of Commerce.

To the extent VWA Command certifies or participates in any such framework in the future, it will adhere to the applicable Data Privacy Framework Principles with respect to the processing of personal data received from:

The European Union (EU)

The United Kingdom (UK) and Gibraltar

Switzerland

If there is any conflict between this Privacy Policy and applicable Data Privacy Framework Principles, the Principles shall govern.

For more information about the Data Privacy Framework program, please visit: https://www.dataprivacyframework.gov/

If VWA Command’s participation or certification under any Data Privacy Framework is withdrawn, terminated, or otherwise becomes invalid, we will take appropriate steps to cease or remediate any affected processing activities as required by applicable law.

14. Privacy Policy Updates

VWA Command may update or modify this Privacy Policy at any time at its sole discretion.

Where required by law, we will provide notice of material changes.

Your continued use of the VWA Command Platform after any updates constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Information

Virtual World Assistants
Website: https://www.vwacommand.com
Email: [email protected]

For privacy-related requests, contact us through our websites.